Privacy Policy
This Privacy Policy explains how Experlize LTD (“we”, “us” or “our”) processes information when you use the Hocus Pocus mobile application and website.
1. Information we may process
Depending on how you use the application, we may process account information, contact details, user-submitted content, support messages, transaction records, device information, app activity, diagnostics, advertising identifiers and approximate location derived from technical information.
2. User content
Content you submit for an interpretation, such as text, questions or images, may be transmitted to our servers or service providers solely to generate and deliver the requested result, maintain service quality, prevent abuse and provide support.
3. Advertising
The application may use Google AdMob and related Google services to display ads and, where available, provide rewarded advertising. Google may process device identifiers, advertising data and interaction information under its own privacy terms.
4. Payments
Purchases made through Google Play are processed by Google. We do not directly receive your full payment card details. We may receive purchase status, product, transaction and entitlement information needed to provide purchased features.
5. How we use information
- To operate and improve the application.
- To generate requested interpretations and deliver features.
- To manage accounts, credits, purchases and rewards.
- To prevent fraud, abuse and security incidents.
- To respond to support and legal requests.
- To comply with applicable laws and platform requirements.
6. Sharing
We may share limited information with hosting, analytics, advertising, payment, customer support and technical service providers where necessary to operate the service. We may also disclose information where required by law or to protect rights, users and the security of the service.
7. Data retention
We retain information only for as long as reasonably necessary for the purposes described above, including legal, accounting, security and dispute-resolution requirements. Retention periods may vary depending on the type of data and your use of the service.
8. Your choices and rights
You may request access, correction or deletion of eligible personal information by contacting us. You can also request deletion of your Hocus Pocus account through our account deletion page.
9. Children
Hocus Pocus is not intended for children under the minimum age required to consent to digital services in their country. We do not knowingly collect personal information from children where parental consent is legally required.
10. Security
We use reasonable administrative and technical measures designed to protect information. No method of internet transmission or electronic storage is completely secure.
11. International processing
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for international transfers.
12. Changes
We may update this policy when our services, legal obligations or platform requirements change. The revised version will be published on this page with a new effective date.
13. Contact
Experlize LTD
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: business@experlize.net